This guide will show you how to set up Automatic Payments in your student portal if you would like to have payments made on the 1st of each month automatically from any saved payment type you have put in your portal.

Tip: In addition to setting up "Automatic Payments" you can use your personal online banking website to set up recurring checks to be mailed monthly to the Regency!  It's quick and easy as many of our residents find this beneficial.  Check out this article to learn who to make it out to and where to mail the payment


Things You Should Know:

Before we get started, here are a few things you should know about Automatic Payments through your online portal.

  • You must type in the amount you wish to pay automatically each month (usually monthly rent amount) as it will not charge the full balance due.  In other words, if you type in the monthly rent amount it will charge your selected payment method for this specific amount on the 1st of each month. However, if there were any additional fees accrued (late fees, etc.) it will NOT pay this added amount!
  • Only one payment method can be selected for automatic payments each month
  • Credit Cards cannot be setup to pay a partial amount due
  • If you have a concession (athlete or renewal), your setup will need to include the rental amount and the concession amount.  Please email if you need assistance!

The follow is a step-by-step guide to setting up Automatic Recurring Payments in your online Resident Portal!

#1| Click "Setup Automatic Recurring Payment"

Click the Set Up Automatic Recurring Payments link (highlighted with red box below) and it will direct you to step two!

#2| Select Your Payment Method

Select the Payment Account from the drop down box.  If you have not uploaded a payment type yet please go back to Step #1 and select the Payment Accounts tab (yellow) and follow the quick instructions!

#3| Click "Setup Automatic Recurring Payment"

Type in the amount you would like to pay on a recurring basis on the 1st of each month.  The rent amount due each month is shown under column "Amount" if you are unsure of what the rent balance is.  Type this amount into the Auto-Pay Amount column as shown in the red highlighted box are below and then click "next".

#4| Agree to Terms and Click "Setup Monthly Payment"

Once you have read through the Terms and Conditions you need to check the box and then click the "Setup Monthly Payment".   We have highlights both areas with a red square and an arrow below in the sample screenshot!

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